Frequently Asked Questions About Your Privacy
Yes. Open your account and go to Settings, then Account Information to view your registered name, email, phone and wallet details. To request a full data export including gameplay logs and payment history, contact our support team via live chat or email — we'll send it within 5 business days.
Your wallet address is encrypted in our database. The payment processor (DANA, OVO, GoPay or QRIS) handles your actual bank credentials, not okgas21 slot. We never store your bank account number or PIN. When you withdraw, we verify your identity against the payment method on file.
Your account login and gameplay history are deactivated immediately. We keep your withdrawal and deposit records for 12 months in case you need proof of a transaction or to dispute a charge. After 12 months, personal data is anonymised and retained only in aggregate form for our records.
We do not sell or rent your personal data. We share information only with payment processors (DANA, OVO, GoPay, QRIS) to process your transactions, and with law enforcement only where local law requires or permits us to do so. You remain in control of your account.
When you first visit, you'll see a cookie notice. Accept it to enable session cookies that keep you logged in. Reject it to browse without cookies, but you won't be able to log into your account. We do not use tracking cookies for marketing or analytics across other sites.
Contact our support team via live chat (24/7) or email. Tell us your concern and we'll investigate within 48 hours. If you believe your data is misused, you can also contact your local data-protection authority where local law permits.
Yes. Our app uses the same encryption as the website. Install okgas21 slot from the official app store, enable app-specific passwords in your device settings and never share your login on public WiFi. Your deposits via DANA, OVO, GoPay and QRIS are encrypted end-to-end on mobile.
